Nigerian Consumer Rights: What Buyers Should Know
Your rights as a Nigerian consumer.
Core Rights (FCCPC)
- Right to safety
- Right to be informed
- Right to choose
- Right to be heard
- Right to redress
- Right to consumer education
When a Seller Wrongs You
- Report on the platform (SellersDotNG)
- Document everything — screenshots, receipts
- Contact Federal Competition and Consumer Protection Commission (FCCPC)
- File a police report for fraud
- Escalate to small claims court for amounts under ₦1M
FCCPC Contacts
Website: fccpc.gov.ng
Hotline: available on their site
Prevention is Best
- Buy from verified sellers
- Pay on inspection
- Keep all communication in platform chat