Help Centre

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Help Centre

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Frequently Asked Questions

Tap the orange SELL button (header on desktop, bottom nav on mobile), choose a category, add photos, set your price, and submit. Your ad goes live after admin approval — usually within a few hours.
Go to Dashboard → My Ads. Tap the ad you want to edit, then choose Edit, Mark Sold, or Delete.
Every ad is reviewed by our admin team to keep the marketplace safe. This usually takes a few hours. You'll receive an email when it's approved.
Earn points by registering (+10), logging in daily (+5), verifying email (+15), posting free ads (+10), and referring friends (+25). Use points to feature or sponsor your ads.
Yes. Go to Points → Buy Points. Pay securely via Paystack (card, transfer, USSD). Points are credited instantly.
On the login page, click Forgot password?. Enter your email and we'll send a reset link. Check your spam folder if you don't see it.
Go to Profile, scroll to Danger Zone, and click Delete Account. Warning: this is permanent.
Tap Chat Seller on any listing. You can send text, images, and voice notes. You can also call or WhatsApp the seller directly.
Always meet in a public place. Inspect the item before paying. Never send money in advance. Report suspicious sellers via the ⚠️ button in chat or by contacting support.
All payments go through Paystack: debit card, bank transfer, and USSD. If a payment fails, check your bank before retrying.
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