How to Handle Difficult Buyers on Nigerian Marketplaces

Every seller gets them. Here is how to stay professional.

Type 1: The 50% Off Negotiator

Politely hold your floor price. Offer alternative — smaller size or free delivery.

Type 2: The Ghost

Messages you, agrees to buy, then disappears. Follow up once. Move on.

Type 3: The Over-Questioner

Asks 30 questions but never buys. Answer briefly. Suggest they view in person.

Type 4: The Returner

Buys, then wants return for "small" issues. Have a clear return policy stated upfront.

Golden Rules

  • Stay polite, always
  • Do not take it personally
  • Document everything in chat
  • Block abusers and report